Terms and Conditions

1. Introduction

Welcome to Sentier Wellness. These Terms and Conditions (“Terms”) govern your use of our website, services, and any related content. By accessing or using our services, you agree to comply with and be bound by these Terms.

2. Services Provided

Sentier Wellness provides psychotherapy, counseling, Employee Assistance Programs (EAP), and mental well-being services to individuals and corporate clients. Our services are strictly for mental health support and do not substitute medical or emergency care.

3. Eligibility

  • You must be at least 18 years old to use our services. Minors may access services only with parental or guardian consent.
  • You agree to provide accurate and truthful information when accessing our services.

4. Confidentiality & Privacy

We respect your confidentiality and comply with HIPAA and GDPR standards. However, we may disclose information if:

  • Required by law (e.g., court orders, legal obligations)
  • There is an imminent risk of harm to yourself or others
  • Necessary to protect the security of our organization or our client’s organization

For details, please refer to our Privacy Policy.

5. User Responsibilities

By using our services, you agree:

  • Not to misuse, modify, or distribute any content provided by Sentier Wellness.
  • To respect the privacy of other users and refrain from unauthorized sharing of information.
  • To use our services only for lawful purposes.

6. Payment & Cancellation Policy

  • Fees for our services will be communicated at the time of booking.
  • Payments are non-refundable unless otherwise stated.
  • You may cancel or reschedule appointments based on our cancellation policy.

7. Intellectual Property Rights

  • All content, including text, graphics, logos, and digital material, is owned by Sentier Wellness.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

  • Sentier Wellness is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
  • We do not guarantee immediate or specific results from therapy or counseling services.

9. Third-Party Services

We may use third-party platforms (e.g., Zoho Sites, payment processors) for service delivery. We are not responsible for the privacy practices or policies of third-party providers.

10. Modifications to Terms

Sentier Wellness reserves the right to update these Terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated Terms.

11. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India.
  • Any disputes will be resolved through arbitration or mediation before seeking legal action.

12. Contact Information

For any queries regarding these Terms, please contact us at: hello@sentierwellness.com

Last Updated: 25/Jan/2025

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